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UnlockCode Wizard - I purchased the wrong product

If you clicked on the wrong "order" button, you may have received an UnlockCode for a product you didn't want.

The UnlockCode Wizard can help.

The most common mistake is buying AcidFreecell when you wanted AcidSolitaire, or vice versa. Luckly, those to products are priced the same, so that is an easy exchange.

If the mixup was more complicated, we will email you about what we need to do to get everything resolved.

The UnlockCode Wizard can use your email address to look up your order. If you don't remember the email address you used when you placed the order, or if your email address has changed, email AcidImage Support directly.



** Enter the email address you supplied
with your original order:

(oldmail@yourhost.com)

If your current email address is different, enter it here,
otherwise you can leave this field blank

(currentmail@yourhost.com)


** Select the product you INTENDED to purchase
(we already know what you accidentally purchased)


** Enter the 16-digit RegID displayed on the Register screen
for that product, after upgrading

The 16-digit RegID looks like this:
xx : xx : xx : xx : xx : xx : xx : xx




To help us find your order, enter your name
or the name that would appear on the order




If you know the HotSync name from your handheld, enter it here.
If you don't know what your HotSync name is, leave this field blank.




If you know your order number (e.g. "AC-2JHMJ-RTM42") enter it here.
If you don't know your order number, leave this field blank.




If you have any other comments or hints that might help us solve your problem, please enter them below.


** - required fields

Click here to start over
or quit the UnlockCode Wizard and return to AcidImage

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