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Before you email
support@acid-image.com
, we suggest you take a look at the
support page
.
Many frequently asked questions are answered there, and you can find out what information we might need from you to solve your problem.
If you are emailing about an UnlockCode, please include:
Your name
The product name
The 16-digit RegID from the Register screen
Your HotSync name
Your order number, or the email address you provided at the time of purchase
We suggest using the
UnlockCode Wizard
to solve all UnlockCode problems quickly and painlessly.
If you can't find the answer to your question on our website, and the
UnlockCode Wizard
isn't helping,
email us at
support@acid-image.com
and please include as much information as you can to help us answer your questions.
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